TERMS AND CONDITIONS OF SALE For all sales completed after 03/10/08
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HOUSEHOLD DOMESTIC MACHINES & ACCESSORIES . We Deliver Worldwide We deliver Free of Charge to the United Kingdom and some European Countries. We deliver to all other countries at cost price. We will endeavour to despatch every order as quickly as possible. We make every effort to comply with individual deliver arrangements but we cannot be held responsible for any delays and/or inconvenience caused by factors beyond our control. All deliver must be signed for. Cancellations & Returns Under the United Kingdom's Distance selling Regulations, if you've received goods and have simply changed your mind about purchasing them, you may return the goods to us for a full refund, subject to the following conditions:
New, unused, complete and in it's original carton(s) and packaging.
within 30 days. . 25 Years Warranty for a minimum of 25 years from date of purchase. If for any unforeseen reason we are unable to fulfill our obligation just return the product to us and we will refund current market value. . Guarantee which are deemed to be the result of faulty manufacture for a period of 10 years. Electrical parts 2 years. Customers living in the United Kingdom, Ireland, France, Germany, Netherlands, Spain, Portugal and Italy we will:- Collect and Return Free of Charge. Customers living in any other country, return the product to us carriage paid. If you wish to use your local engineer we will supply the necessary parts to him Free of Charge. . At the time of placing the order, we ask each customer to retain the receipt which will state the period of cover and also the packaging. If it becomes necessary for the machine to be returned for repair the original packaging will be required. . Annual Service Free of Charge for Domestic Sewing Machines Only During the guarantee period of 10 years if you wish to have your machine serviced. Return the machine to us carriage paid for a Free of Charge Service compliments of |
INDUSTRIAL AND COMMERCIAL PRODUCTS . These products are sold as "Business to Business" even if you are setting up business and you have not yet begun to trade. We do not ask you for your business credentials. .. We Deliver Worldwide We deliver Free of Charge to the United Kingdom and some European Countries. We deliver to all other countries at cost price. We will endeavour to despatch every order as quickly as possible. We make every effort to comply with individual deliver arrangements but we cannot be held responsible for any delays and/or inconvenience caused by factors beyond our control. All deliver must be signed for. Cancellations & Returns If you've received goods that you have not previously seen in our showroom, and have simply changed your mind about purchasing them, you may return the goods to us for a full refund, subject to the following conditions:
New, unused, complete and in it's original carton(s) and packaging.
by email or post by recorded delivery. NOT ON THE TELEPHONE.
. 25 Years Warranty for a minimum of 25 years from date of purchase. If for any unforeseen reason we are unable to fulfil our obligation return the product to us and we will refund the market value. . Guarantee which are deemed to be the result of faulty manufacture for a period of 10 years. Electrical parts 2 years. Return the product or part to us carriage paid. If you wish to use your engineer we will supply the necessary parts to him Free of Charge. |
Back Orders In the rare event of an item being out of stock, we will contact you by telephone or email to explain when deliver is to be expected. It will be despatched as soon as possible. If this is inconvenient a full refund will be given. Remittance Terms All goods must be paid for in full before despatch. Tax Charges 17.5% VAT is included in all prices. Our VAT registration number is 851 4398 14. Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All payment card numbers are encrypted when the order is placed using 128 bit java encryption. This encryption begins at the form where you are asked for your credit card details. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Your information is not stored on an internet active computer so your details cannot be accessed by a third party. Privacy Policy We do not hold any information about our customers other than the basic details supplied when placing an order. These details simply enable us to process your order and are never passed on to third parties other than for payment card authorisation. Contacting Us If you need to contact us, please email us at info@jsm-distributordirect.com or telephone 01283 761285 Monday to Friday 9.00am to 4.00pm or write to us at |
is dedicated to providing the highest level of customer satisfaction on the Internet. All our products are well proven for their reliability and are RoHS, CE Certified and Approved. None of our terms affect your statutory rights as a consumer.
guarantee to supply spare parts for their products 