25 Years Warranty minimum of 25 years from date of purchase. If for any unforeseen reason we are unable to fulfill our obligation just return the product to us and we will refund current market value. |
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Guarantee - Domestic Household Machines For all sales completed after 03/10/08 which are deemed to be the result of faulty manufacture for a period of 10 years. Electrical parts 2 years. These terms do not affect your statutory rights. Customers living in the United Kingdom, Ireland, France, Germany, Netherlands, Spain, Portugal and Italy we will:- Collect and Return Free of Charge. Customers living in any other country, return the product to us carriage paid. If you wish to use your local engineer we will supply the necessary parts to him Free of Charge. At the time of placing the order, we ask each customer to retain the receipt which will state the period of cover and also the carton and packaging. If it becomes necessary for the machine to be returned for repair the original packaging will be required. Annual Service Free of Charge for Domestic Sewing Machines Only During the guarantee period of 10 years if you wish to have your machine serviced. Return the machine to us carriage paid for a Free of Charge Service compliments of
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Guarantee - Industrial commercial machines For all sales completed after 03/10/08 which are deemed to be the result of faulty manufacture for a period of 10 years. Electrical parts 2 years. These terms do not affect your statutory rights. Return the product or part to us carriage paid. If you wish to use your local engineer we will supply the necessary parts to him Free of Charge. |
IMPORTANT For Repairs and Guarantee Work Email: service@jsm-distributordirect.com Or Telephone: 0044 (0)1283 761285 We will Email or post you a Returns Number Label to be attached to the outside of the carton containing your part or product. Any returns arriving without this number will not be accepted by us and returned to you at your cost. To order Spare Parts Email: orders@jsm-distributordirect.com Or Telephone: 0044 (0)1283 762704 |
guarantee to supply spare parts for their products for a 
guarantee to supply any mechanical parts Free of Charge
guarantee to supply any mechanical parts Free of Charge